Join the team…

Technical Support Officer

Full-time, Durham DH1

 

 

About the role

 

We are looking to recruit a technical support officer to assist in overseeing the logging of all customer issues and liaise with our engineers.

The role also involves working in the warehouse in assisting of pepping of machinery before being shipped out to our customers. The ideal candidate will have experience of CRMs and dealing with customers via telephone.

 

Duties and responsibilities

 

The successful candidate will be responsible for:

  ·   Liaising with customers, ensuring all issues are logged and reported to our engineers.

  ·   Executing standard work instructions with accuracy and efficiency.

  ·   Promoting and maintaining a safe work area at all times.

  ·   Providing high quality attention to detail in all aspects of duties.

  ·   Ensuring thorough housekeeping.

 

Experience

 

A background in engineering is a must. Please do not apply without.

 

About you

 

The ideal candidate will be ambitious, hard-working and a strong team player with a willing to learn and develop.

This is an excellent opportunity to join an expanding team who can offer plenty of progression and training.

In addition, we offer a competitive salary, company pension and holidays.

 

To apply for this position, please send a covering letter and CV to Amanda at info@opuscnc.co.uk.