The Opus team consistently responds to customer inquiries and issues in a timely manner. Customers appreciate not having to wait for extended periods to get the assistance they need.
Extended warranty can be taken either at the point of order or at the end of the natural warranty period. Extended warranty can only be offered when a service plan is also taken, throughout the lifespan of the warranty.
We offer service plans which consist of annual services throughout the lifespan of your warranty. Discounts are available if a full 2 year service plan is taken out. Annual Services are advisable to ensure longevity and potential minimal downtime.
We have a dedicated team of engineers who can handle our customers’ issues and concerns. They are equipped with the knowledge and tools to quickly and effectively resolve problems and are committed to going above and beyond.
The Opus team consistently responds to customer inquiries and issues in a timely manner. Customers appreciate not having to wait for extended periods to get the assistance they need.
Extended warranty can be taken either at the point of order or at the end of the natural warranty period. Extended warranty can only be offered when a service plan is also taken, throughout the lifespan of the warranty.
We offer service plans which consist of annual services throughout the lifespan of your warranty. Discounts are available if a full 2 year service plan is taken out. Annual Services are advisable to ensure longevity and potential minimal downtime.
We have a dedicated team of engineers who can handle our customers’ issues and concerns. They are equipped with the knowledge and tools to quickly and effectively resolve problems and are committed to going above and beyond.
All Opus customers can register with our customer portal. Here you will find useful information such as post processors for Fusion 360 and VCarve and product manuals. You will also have access to handy tutorials and troubleshooting videos.
