Advice from our CNC & laser team Delivery, installation & training throughout the UK Technical support for the lifetime of your machine Advice from our CNC & laser team Installation, training & lifetime support
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Delivery, Installation & Training

From planning delivery access to commissioning your machine and training your team, Opus CNC manages the process so your new CNC router or fibre laser machinery can be introduced into your workshop as smoothly as possible.

01

Plan

We confirm access, delivery method, utilities and any site preparations required.

02

Deliver

Your machinery is delivered using the method agreed for its size and configuration.

03

Install

Our engineer completes the agreed installation, setup, commissioning and checks.

04

Train

Your operators receive practical machine and software training before handover.

Delivery planned around your machine and site.

Before delivery, our Operations team will agree a suitable date with you and confirm how the machine will be offloaded, moved into position and prepared for installation.

CNC Routers

CNC router delivery depends primarily on machine size and site access. Larger machines may require HIAB delivery, while smaller machines can be delivered by curtain-side vehicle.

  • HIAB deliveries are offloaded using the vehicle-mounted crane.
  • Curtain-side deliveries require a suitable forklift on site.
  • A forklift with at least 3-ton lifting capacity is normally required where forklift offloading applies.
  • Fork extensions may also be required for safe access beneath the machine.

Lumi Fibre Laser Machinery

Delivery requirements for Lumi fibre laser machinery vary by model, size and configuration. Our Operations team will confirm the applicable delivery method before your machine arrives.

  • Lumi PRO systems are typically delivered by curtain-side vehicle.
  • Lumi ULTRA delivery depends on machine width and configuration.
  • Larger Lumi ULTRA systems may require HIAB delivery.

Important: If your delivery requires curtain-side offloading, please make sure the agreed forklift and any required fork extensions are available when the machine arrives. If you are unsure what applies to your order, contact our Operations team before delivery.

Getting the machine into position.

Access from the unloading point to the final machine location should be considered before delivery. Door widths, turning space, floor condition, gradients and surrounding equipment can all affect how machinery is moved safely into place.

For larger CNC routers and Lumi fibre laser systems, positioning is normally planned around controlled movement using suitable handling equipment. The exact approach is confirmed for the machine and site before delivery.

Before delivery day

Make sure the route from the unloading area to the final machine position is ready and clear.

  • Confirm door and access widths
  • Clear the route to the final machine position
  • Check floor levels and load-bearing suitability
  • Allow sufficient working space around the machine
  • Confirm any forklift or handling requirements with Opus

Installation & commissioning.

Once your machine is in its agreed position, an experienced Opus CNC engineer completes the installation and commissioning relevant to the machine supplied.

CNC Router Installation

Our engineer connects the CNC router to the prepared electrical supply, installs the agreed machine equipment and completes commissioning before training begins.

  • Electrical connection from the prepared isolator to the CNC control system
  • Connection of supplied extraction and vacuum equipment where applicable
  • Machine setup and commissioning
  • Functional checks before operator training
  • Safeguarding installed and checked for the agreed machine configuration

Lumi Fibre Laser Installation

For Lumi PRO and Lumi ULTRA systems, our engineer completes the installation, electrical connection, initial setup and commissioning required before the machine is handed over for training.

  • Electrical connection and machine setup
  • Initial calibration and software setup
  • Functional checks and test cutting
  • Verification of machine operation before training
  • Review of required cutting-gas connections and setup

Fibre laser gas supplies: Lumi fibre laser cutting systems require the appropriate external gas supply for the intended application. Please discuss oxygen, nitrogen, pressure and connection requirements with our Operations team before delivery so the site is ready.

Prepare the site before your machine arrives.

Good preparation helps avoid delays on installation day. Your exact requirements will depend on the machine ordered, so always follow the information provided for your specific installation.

01

Access

Check entrances, internal routes, turning space and the final machine position.

02

Electrical Supply

Ensure the required isolator and electrical provision are in place before installation.

03

Offloading

Have any agreed forklift, fork extensions or other handling arrangements ready.

04

Extraction & Vacuum

Allow suitable space and services for the extraction and vacuum equipment supplied with your setup.

05

Fibre Laser Gases

Where applicable, arrange the specified cutting gases, regulators and connections in advance.

06

Working Clearance

Leave the agreed clearance around the machine for operation, access, safeguarding and servicing.

Training tailored to your team.

Training is included with Opus CNC machinery and is adapted to the experience of the people who will operate the machine.

New users can be taken through the fundamentals at a manageable pace, while experienced operators can focus more heavily on machine functions, workflow and areas specific to their application.

Machine operation Controls, startup, shutdown, routine operation and the functions relevant to your machine.
Software Practical guidance on the supplied software and the workflow from file preparation to machining.
Routine checks Key operator checks, housekeeping and the day-to-day practices needed to look after the machine.
Safe operation Training includes the machine-specific safety information and operating practices relevant to the supplied configuration.

Support continues after installation.

Handover is not the end of the process. Existing Opus CNC customers can continue to access technical assistance, servicing and practical support from our team after installation.

Technical Support Practical help when you need assistance with your machine.
Servicing Ongoing machine servicing and maintenance support.
Customer Resources Access to support information and machine guidance.
Engineer Support Experienced Opus engineers available for ongoing assistance.

Planning for a new machine?

Speak to the Opus CNC team about machine selection, delivery access, site preparation, installation, training and the most suitable setup for your workshop.