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Aftercare Support

We understand how production can rely solely on the CNC router or laser machine, and we work to find a solution which decreases the downtime by organising a solution straight away.

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customer-service-2
customer-service-2

Luckily, 80% of our logs are cleared with telephone support, but should the need arise where a problem cannot be solved with telephone support, the average wait time for a call out is 24 hours.

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cog-head
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After the warranty has expired on your machine we are able to extend warranties on an annual basis. Our fantastic engineering team also carry out services on all Opus machinery, along with other branded machines.

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google-stars

We encourage all customers with Opus machinery who are experiencing any issues, to log them with one of our technical support team and it with be dealt with in a timely manner. 

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question
question

After the warranty has expired on your machine we are able to extend warranties on an annual basis. Our fantastic engineering team also carry out services on all Opus machinery, along with other branded machines.

google-stars
google-stars
google-stars

We encourage all customers with Opus machinery who are experiencing any issues, to log them with one of our technical support team and it with be dealt with in a timely manner. 

question
question
question

Testimonials

If you require support, please feel free to email us at support@opuscnc.co.uk