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Aftercare Support

Recognised for excellence in customer service, we are an industry leader in the retail of CNC router machines and laser cutters.

Reputation

Recognised for excellence in customer service, we are an industry leader in the retail of CNC router machines and laser cutters.
The Opus engineers have combined experience of over 50 years and we fully understand our industry and more so, our machinery.

Knowledge

The Opus engineers have combined experience of over 50 years and we fully understand our industry and more so, our machinery.
All Oculus lasers come with 12 months warranty and Olympus CNCs and Pegasus ATCs have 24 months. We also offer lifetime email and telephone support.

Support

All Oculus lasers come with 12 months warranty and Olympus CNCs and Pegasus ATCs have 24 months. We also offer lifetime email and telephone support.
We understand the need for continuity and stock a large range of parts should the need arise, for a timely turnaround.

Parts

We understand the need for continuity and stock a large range of parts should the need arise, for a timely turnaround.
After the warranty has expired on your machine we are able to extend warranties on an annual basis. This is subject to condition and age.

Warranty

After the warranty has expired on your machine we are able to extend warranties on an annual basis. This is subject to condition and age.
Our fantastic engineering team also carry out annual services on all Opus machinery, along with other branded machines.

Servicing

Our fantastic engineering team also carry out annual services on all Opus machinery, along with other branded machines.
Recognised for excellence in customer service, we are an industry leader in the retail of CNC router machines and laser cutters.

Reputation

Recognised for excellence in customer service, we are an industry leader in the retail of CNC router machines and laser cutters.
The Opus engineers have combined experience of over 50 years and we fully understand our industry and more so, our machinery.

Knowledge

The Opus engineers have combined experience of over 50 years and we fully understand our industry and more so, our machinery.
All Oculus lasers come with 12 months warranty and Olympus CNCs and Pegasus ATCs have 24 months. We also offer lifetime email and telephone support.

Support

All Oculus lasers come with 12 months warranty and Olympus CNCs and Pegasus ATCs have 24 months. We also offer lifetime email and telephone support.
We understand the need for continuity and stock a large range of parts should the need arise, for a timely turnaround.

Parts

We understand the need for continuity and stock a large range of parts should the need arise, for a timely turnaround.
After the warranty has expired on your machine we are able to extend warranties on an annual basis. This is subject to condition and age.

Warranty

After the warranty has expired on your machine we are able to extend warranties on an annual basis. This is subject to condition and age.
Our fantastic engineering team also carry out annual services on all Opus machinery, along with other branded machines.

Servicing

Our fantastic engineering team also carry out annual services on all Opus machinery, along with other branded machines.

Don’t just take our word for it…

Testimonials

Aftercare Support

Great Product, Very Recommended

 As agreed my machine arrived in September. The engineer offered plenty advice on the machine. Opus are very helpful especially after sales and I can’t fault their customer service. I have sent a few emails to Opus and they have either rang me back or emailed me with the relevant information within a timely manner. I can’t thank them enough, and would highly recommend Opus for a laser machine.

Mark Hetherington

Great Product, Very Recommended

I have just bought a oculus 6040 machine from this brilliant company. Communication has been excellent through phone calls and emails. Every call and email has made me more relaxed and nothing to worry about. The engineer was so easy to work, and the team have loads of experience in CNC and Laser cutters. I went with this machine due to the reviews and custom service, after getting my machine my work load has been easier and problem free. What used to take me 3 hours is now done in minutes. I did look at other machines in the UK, but this one is the real deal.
Big thank you to the whole team at Opus CNC.

Steve Moore

Absolutely Fantastic Service

Absolutely fantastic service from Barrie and the team at Opus – solved our problem within minutes without even a need for an engineer to come out, telephone advise was free of charge which is brilliant! Called 3 other companies prior to contacting Opus who were less than helpful – 10/10 would recommend and will not be using anyone else again!

Olivia Porter

Support Literature

Oculus Laser user Manual
Olympus CNC user Manual
Pegasus ATC user Manual